Return & Refund Policy

Here is a Return & Refund Policy tailored for **Dyno Outlet**, a website that sells baby toys and home lights:

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**Return & Refund Policy**

**Last updated: September 2024**

Thank you for shopping at **Dyno Outlet**. We strive to provide you with quality products and ensure a satisfying shopping experience. If, for any reason, you are not completely satisfied with a purchase, we’re here to help.

### **Returns**
We accept returns within **14 days** from the date of delivery. To be eligible for a return, your item must be unused, in the same condition that you received it, and in the original packaging.

To initiate a return, please follow these steps:
1. Contact us at **dynooutlet@gmail.com** or call us at **+447827295535** within the 14-day return period.
2. Provide your order details and the reason for the return.
3. Once your return request is approved, you will receive instructions on how to return your item.

Please note that the customer is responsible for the cost of return shipping unless the product is defective or damaged.

### **Non-returnable Items**
The following items are non-returnable:
- Items that have been used, damaged, or altered after delivery.
- Items not in their original packaging.
- Clearance or final sale items.

### **Refunds**
Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. If your return is approved, we will process a refund to your original method of payment within **7-10 business days**. Please note that it may take additional time for the refund to reflect in your account, depending on your bank or card issuer.

### **Late or Missing Refunds**
If you haven’t received your refund within the expected time frame, please:
1. Check your bank or credit card statement again.
2. Contact your bank or credit card company, as there may be a processing delay.
3. If you still have not received your refund, contact us at **dynooutlet@gmail.com** or call us at **+447827295535** for assistance.

### **Exchanges**
We only replace items if they are defective or damaged. If you need to exchange an item for the same product, contact us at **dynooutlet@gmail.com** to arrange an exchange.

### **Shipping Returns**
To return your product, mail it to:

**Dyno Outlet**
17 Norwood Avenue,
Wembley, HA0 1LX,
United Kingdom

You will be responsible for paying the shipping costs for returning your item, except in cases where the product is defective or damaged.

### **Contact Us**
If you have any questions about our Return & Refund Policy, feel free to contact us:

- Email: **dynooutlet@gmail.com**
- Phone: **+447827295535**

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This policy provides clear guidelines for returns, refunds, and exchanges, ensuring a smooth experience for customers at **Dyno Outlet**.